About the role

You'll provide strong, effective leadership to a residential care home — ensuring high-quality, person-centred care for all residents, with accountability for compliance, staffing, quality assurance and a culture of compassion, professionalism and excellence.

What you'll do

Lead the team to deliver exceptional, person-centred care, fostering a culture of kindness, empathy and respect across the home.
Ensure residents' care plans are accurate, regularly reviewed and reflect individual needs.
Ensure full compliance with CIW/CQC, RISCA and Social Care Wales requirements, leading inspections and responding effectively to regulator and stakeholder feedback.
Maintain accurate records and oversee safeguarding, complaints and risk management.
Provide clear leadership and a collaborative working environment, supporting supervisions, appraisals and staff development.
Liaise effectively with families, professionals and external agencies.
Ensure the home is safe, clean and compliant with HSE standards, overseeing audits, maintenance, infection control and emergency planning.
Promote a learning culture, ensure all staff complete required training, and engage in leadership development and service improvement.

What you'll need

Level 5 Diploma in Leadership for Health and Social Care (or equivalent)
Previous experience managing a residential care home or similar service
Thorough knowledge of CIW/CQC and RISCA standards
Excellent leadership, communication and organisational skills
Enhanced DBS check, right to work in the UK, and registration with Social Care Wales (for Wales-based roles)

Desirable

Experience leading a home through CIW or CQC inspection
Understanding of dementia care or other specialisms
Experience using digital care planning and rota systems

Why Bira

Make a meaningful difference in the lives of the people we support, every day.
Champion dignity, compassion and choice in every interaction.
Join a culture where care is not just delivered — it's felt.

Apply for this role

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